...

Bitpanda Review 2021

In this review We will list the supported deposit & withdrawal methods, supported cryptocurrencies & countries, provide you with a detailed breakdown of the its fees, and review its education & customer support services.

Author: Edith Reads Last updated: 12/10/2021

Summary

Bitpanda is a cryptocurrency specialist exchange providing world-class Fintech services to its clients worldwide. Founded in 2014, the Austrian-based exchange focuses on innovation of blockchain technology. With over 190 team members, the company extends its cutting-edge services to more than 1.2 million users around the world. Introducing the PSD2 payment services powered by state-of-the-art security protocols, Bitpanda ensures a streamlined user experience. Simplifying the use of digital assets, Bitpanda is one of the most popular brokerage firms to buy cryptocurrencies and other precious metals in Europe. In this piece, we review Bitpanda in detail.

Pros & Cons

Let us walk you through some quick bullets points mentioning the pros and cons of the Bitpanda exchange. We explain all advantages and disadvantages individually in detail so you could understand them better.

Advantages of Bitpanda

  • Offers automated instant transaction
  • Secure Digital Wallet App
  • Offers high liquidity
  • Multiple Payment Options
  • Easy-to-use interface

Disadvantages of Bitpanda

  • Buying of cryptocurrencies available to EU clients
  • Doesn’t have HD or multi-signature security protocols
  • Fee schedules are not transparent
  • Is not an open-source exchange
  • Doesn’t offer live chat support

Pros:

Instant Transactions – Unlike other exchanges that are very slow in order placement, Bitpanda is very fast in the execution of trades. The exchange takes a maximum of 30 minutes to process your orders, excluding the SEPA transfers that could take a day to complete.

Asset Protection (Digital Wallet) – Bitpanda offers complete security to your digital assets through its cold storage option. You can access free digital wallets supported for both Android and iOS-based devices through PlayStore and AppStore, respectively.

High Liquidity – With an average trading volume of more than 1 Million US Dollars, Bitpanda offers high liquidity. On top of that, the newly introduced Bitpanda Ecosystem token (BEST) is likely to increase the liquidity ratios even more.

Multiple Payment Options – Offering a wide range of deposit and withdrawal methods, Bitpanda makes the payment process quite flexible. You can choose your preferred payment method from the list of available options to deposit or withdraw funds.

User-Friendly Interface – A simple yet allegiant design makes you navigate through the platform comfortably at Bitpanda. The company offers easy to use intuitive interface for both online as well as mobile-based trading platforms.

Cons:

Buying Limitations – Unfortunately, Non-EU clients cannot purchase digital assets at Bitpanda. Buying services are limited to the Eurozone region only. However, customers residing outside Europe can still use Bitpanda to send or receive cryptos.

Unavailability of HD or Multi Signatures Security Parameters – Bitpanda offers the most advanced security protocols. The exchange, however, lacks access to HD (Hierarchical Deterministic) and Multi-Signatures security measures. Unavailability of the security parameters might be a point of concern to some users.

Lack of Transparency in Fee Schedules – As far as the fee is concerned, the exchange company has more or less a similar pricing structure as compared to its competitors. However, unlike other exchanges like (Coinbase, Coinmama, Kraken), etc. Bitpanda does not talk about its fee criteria openly.

Verification Limits – Verification Limits – Bitpanda has specific limits for deposits and withdrawals depending upon the status of your verification and selected payment method. You might find a recurring verification requirement a little inconvenient.

No Live Customer Support – In case you wish to contact the company, you need to contact via email or telegram. Bitpanda does not offer customer support via web chat or phone.

Regulations & Supported Countries

Regulations

Bitpanda is not a regulated exchange. However, like several other exchanges, Bitpanda is likely to become a regulated one soon. Despite its non-regulated status, the website never falls prone to hackers. However, Bitpanda follows the guidelines of AML5 to ensure safety concerns.

Offices

Founded by Paul Klanschek, Christian Trummer, and Eric Demuth, Bitpanda is being operated with its headquarter located in Vienna, Austria.

Supported Countries:

Bitpanda offers its services to more than 40 countries around the world. Listed below are the countries that Bitpanda supports based on their verification viability.  Please note that even if your country of residence falls within the European zone, Bitpanda may still disallow taking you onboard citing insufficient verification documents.

Given below are the countries supported by the exchange;

Albania Austria Belgium
Cyprus Czech Republic Denmark
France Germany Greece
Ireland Italy Latvia
Luxembourg Malta Netherlands
Portugal Romania Serbia
Bulgaria Croatia Spain
Estonia Finland Sweden
Hungary Iceland Switzerland
Liechtenstein Lithuania Turkey
Norway Poland Ukraine
Slovakia Slovenia United Kingdom
United Arab Emirates

List of Coins and Crosses

Bitpanda supports a wide range of cryptocurrencies.  Listed below is a list of cryptos that you can buy or sell at Bitpanda.

Cryptocurrency Short Code Buying/Selling Transactions
Bitcoin BTC Yes
Litecoin LTC Yes
Ethereum ETH Yes
Dash DASH Yes
Ripple (XRP) XRP Yes
Bitcoin Cash BCH Yes
Komodo KMD Yes
IOTA MIOTA Yes
EOS EOS Yes
Pantos PAN Yes
OMG Network OMG Yes
Augur REP Yes
Stellar XLM Yes
0x ZRX Yes
NEM XEM Yes
Zcash ZEC Yes
Tezos XTZ Yes
Cardano ADA Yes
NEO NEO Yes
Ethereum Classic ETC Yes
Chainlink LINK Yes
Waves WAVES Yes
Lisk LSK Yes
Tether USDT Yes
USD Coin USDC Yes
Cosmos ATOM Yes
Tron TRX Yes
Basic Attention Token BAT Yes
Bitpanda Ecosystem Token BEST Yes
Chiliz CHZ Yes
DogeCoin DOGE Yes
Ontology ONT Yes
Qtum QTUM Yes
VeChain VET Yes
Uniswap UNI Yes
Yearn.finance YFI Yes
Synthetix Network Token SNX Yes
Polkadot DOT Yes
Compound COMP Yes
Maker MKR Yes

Trading Fees

Cryptocurrencies Fees:

Bitpanda charges a premium of 1.49% of the total amount on all cryptocurrency transactions. However, you can have a reduced premium fee of up to 0.25% if you choose to pay using the exchange’s recommended payment method. Please note that offered prices for cryptocurrencies and other digital assets at Bitpanda are inclusive of Bitpanda premium fees. The company does not reveal a clear-cut pricing structure, though.

Precious Metal Fees (Gold, Silver, Platinum, Palladium):

Gold

Bitpanda charges 0.5% as a premium fee on the amount of Gold you buy and 1.0% on your selling amount. The company does not charge any insurance or storage fee on purchasing the first 20g of Gold at Bitpanda. Any amount in access of 20g will have a holding cost of 0.0125% per week. Bitpanda calculates the fee on a daily basis and deducts the accumulated amount at the end of each week from your metal wallet.

Silver

Similar to the selling and buying of Gold, a 2.5% fee applies to purchase of Silver. To sell Silver, a fee of 2.0% is applicable in addition to the holding cost that is 0.025% a week. There is no fee for holding the first 200g of Silver with Bitpanda. Any amount exceeding the specified limit will have fees, as mentioned above.

Platinum

You need to pay a premium fee of 2.5% on your platinum purchases following a fee charge of 2.0% on your platinum disposals. You can store the first 20g of Platinum with Bitpanda without paying any fee. However, for holding Platinum more than the said limit carries a charge of 0.025% weekly. Charging schedules will remain the same as mentioned before.

Palladium

There is a little change in fee when it comes to purchasing of Palladium. You pay 2.2% on purchasing Palladium while 1.8% on selling it off. Holding any amount above 20g of Palladium costs 0.025% per week.

Trading Platforms, Account Opening & How to Buy Crypto:

Bitpanda Desktop Trading Platform:

Bitpanda offers a user-friendly, intuitive trading platform to make your trading experience joyful. You can find all options on your home screen.

Bitpanda Desktop Trading Platform:

The tabs available next to your dashboard captioned as wallets, let you access your storage place, showing your portfolio of assets.

Bitpanda Desktop Portfolio

Clicking on the prices tab takes you to the market watch, where you can see the latest quoted prices for each of the available assets, including cryptos, indices, and metals.

Bitpanda Price Tab

You can have a detailed overview of each digital asset in a new window by clicking any of them. On the top of each chart, you can navigate between timestamps to see the daily, weekly, monthly, or yearly performance of your favorite asset.

Bitpanda Dashboard

On the left side of your home screen, buttons including trade and makes you either trade-off of your digital assets or deposit funds into your account, respectively. Please note that to continue trading, you need to get your account verified first. Account verification is essential for depositing funds in your account as well.

Bitpanda Verification

Moving a little further, you can see an avatar option where you can set your profile picture if you wish to do so. Clicking on the avatar button drops down the list of several options allowing you to either customize your account settings or access detailed information of your account activities.

Bitpanda Dashboard

How to Open an Account with Bitpanda on a desktop?

Opening an account with Bitpanda on a desktop is quite simple. Following the steps listed below, you can have your account opened within a few minutes.

  1. Visit the official website of the exchange i-e www.bitpanda.com.
  2.  Click on the get started button available on the top-right edge of the homepage of Bitpanda.
    Bitpanda Home
  3. Click on the Sign-Up button that you can find on the top right corner of your screen.
    Bitpanda Login Page
  4. Enter your details on the registration form such as first name, last name, email id, and password. Also, select your country of residence. Please note that if Bitpanda doesn’t support your country, you cannot Sign-Up with the exchange.
  5.  Click on create an account.
  6.  Go to your registered email id and click on the link received from Bitpanda to confirm email verification.
  7. : Return to your home screen and use your login ID and Password to sign-in to your account.

How to buy cryptos with Bitpanda on a desktop?

Bitpanda offers multiple cryptocurrencies that you could buy from the ease of your desktop within a couple of minutes. Since the exchange allows buying cryptocurrencies against cash, therefore, fiat wallet is the quickest method to do so. However, you can also use several other payment methods such as debit cards, credit cards, e-payments, and SEPA transfers, etc.

Let us walk you through the steps that you need to follow to buy cryptocurrencies at Bitpanda.

  1. Visit the official webpage of Bitpanda or click the link here www.bitpanda.com/en
  2.  Login to your account using your login credentials.
  3. Click on the Deposit button available on the top right-hand side of your welcome screen.
    Bitpanda Deposit
  4. Select the fiat wallet and indicate the currency in which you wish to deposit your funds. Make sure you select the corresponding fiat wallet before proceeding with deposits.
    Bitpanda Fiat Deposit
  5. Select the payment method you wish to use to fund your fiat wallet (i-e debit card, credit card, Neteller, Skrill, Sepa Transfer), etc.
    Bitpanda Fiat Deposit
  6. Enter the amount you want to deposit and review the transaction summary.
    Bitpanda Deposit
  7. Click on make deposit. You might need to provide the security code received on your registered mobile number before the transaction gets through. You don’t receive Verification SMS in case of SEPA transfers.
  8. Enter the SMS code and press confirm to proceed with the payment.
  9. Log out of your account and sign in back to check if your fiat account reflects your funds.
  10. Click the trade button available just before the deposit button on your account’s welcome screen.
  11. Click on the buy button.
    Bitpanda Buy
  12. Select your desired crypto and select the fiat wallet using which you will be paying for the crypto purchase.
    Bitpanda Crypto
  13. Enter the worth of cryptocurrency you wish to buy
    Bitpanda Currency Select
  14. Review the transaction summary and click buy now to finish the purchase.
  15. Return to the main screen, access trade history to confirm if your crypto wallet has the cryptos you have just purchased.

Bitpanda Mobile Trading Platform:

Featuring the power of mobile trading, Bitpanda allows its customers to trade while on the go. Keeping the world’s most advanced trading platform in your pocket provides you with the next level of satisfaction. Now you don’t have to sit in front of your PC or a laptop. You can access your account right from your mobile device.

With the flexibility to trade 24/7, clients can enjoy the cheapest fee premiums on purchasing bitcoin at Bitpanda. Advanced API applications, secured offline storage options and state-of-the-art servers help traders to transact with peace of mind. Bitpanda offers supported versions of its mobile app for both Android and iOS users. You can have your mobile compatible app download from either PlayStore or App store.

Dashboard

After signing in on the Mobile Trading platform, traders can see their account balance right in the upper middle of the screen. On the main screen, there are three buttons available that allow clients to buy, sell, & receive cryptos right from the ease of the dashboard.

Portfolio

Using the Portfolio tab, traders can access a wide range of tradable assets. All of them have customized separate wallets to hold and store fiat currencies, cryptocurrencies, indices, and other precious metals. Each of the wallets further opens up, showing all of the assets inside.

Trade

The trade button has a plus sign that clients need to click to access various options such as buy, sell, swap, and deposit. Other options include withdrawals, vouchers, and savings. Please note that you have to get your account verified before you could use any of the options listed above.

Bitpanda Wallets

Prices

Under the prices tab, clients can see the price details for each of the listed assets. The charting panel has different time frames that allow traders to view the daily, weekly, monthly, and yearly performance of the underlying asset. With options to buy, sell, swap, and send, traders don’t have to go back to the trade menu. Instead, they can place their order by staying on the same page. Traders also have the option to set a customized price alert for each asset, so when a price hits the targeted level, they receive an instant notification.

Bitpanda Bitcoin Wallet

Profile

The profile tab allows traders to set their account preferences. Customers can see the account trading history, access savings portfolio, and change security parameters. The profile tab also enables traders to view any updated information on Bitcoin Ecosystem Tokens here. Clients have the option of adding a profile picture if they like to do so.

Bitpanda Profile

How to Open an Account with Bitpanda on a Mobile App?

Let us have a quick look at simple short steps to know how to get registered for a mobile-based trading platform at Bitpanda.

Steps to open an account with Bitpanda on Mobile:

Opening an account with Bitpanda is pretty simple. Just follow the steps listed below;

  1. Go to the Play Store or App Store on your mobile device.
  2. Type in Bitpanda App in the search bar of your mobile supported App Store.
  3. Download the Bitpanda App and have it installed on your mobile device.
  4. Tab the Bitpanda icon created on your mobile phone to open the app.
  5. Click on get started.
  6. Tap on the sign-up button available on the home screen of your mobile phone app.
  7. Enter your details on the sign-up page following your name, email id, and a strong alphanumeric password.
    Bitpanda signup
  8. Press continue, visit your email id and click on the verification link received on your email for activation of the account.
    Bitpanda Verification
  9. Clicking on the activation button will make you sign in to the app. That’s it.

How to buy coins at Bitpanda on a Mobile App?

Buying coins using your mobile phone is simple. Listed below are the steps you can follow to purchase your favorite crypto asset.

  1. Open the mobile app.
  2. Login to your account using your username and password.
  3. Click on the trade (+) button available on the home screen of your mobile phone app.
  4. Tap on the deposit button.
  5. Choose your fiat currency wallet. Make sure you choose the corresponding currency wallet, such as the Euro wallet, if you wish to fund your account in EURO.
  6. Select the payment method you want to use for funding your account
  7. Enter the amount you wish to deposit in your fiat wallet.
  8. Enter the passcode received on your registered mobile phone number to authorize the payment.
  9. Select your favorite crypto that you wish to buy. Also, select the fiat wallet using which you will pay against the purchased crypto asset.
  10. Enter the amount of crypto assets that you want to buy.
  11. Click next to continue
  12. Enter the passcode received on your mobile to authorize the payment
  13.  Return to your dashboard to check if you have successfully purchased your crypto asset.

Payment Methods – Deposit and Withdrawals

Bitpanda offers multiple deposit and withdrawal methods with differing conditions and limits depending upon the currency you choose. Your deposit and withdrawals might also have some restrictions due to your preferred payment method and level of account verification.

Bitpanda accepts fiat deposits in the following currencies;

Let’s check out the options available for each of the currency below;

Euro (EUR)

Account Verification Level Deposit Withdrawal
Verified  SEPA,  NETELLER,  iDEAL, SOFORT, GIROPAY/EPS, Skrill, Zimpler, Visa, and MasterCard.

You can also make deposits to your Euro wallet via Bitpanda To Go redeemable vouchers.

SEPA Transfers, NETELLER, Skrill, amazon.de.
Non-Verified Non-Verified account holders cannot make any deposit to their Euro wallet unless they get their account verified. Non-Verified account holders cannot withdraw funds from their Euro wallet unless they have their account verified.

Great Britain Pound (GBP)

Account Verification Level Deposit Withdrawal
Verified You can deposit  via SEPA,

NETELLER, Skrill, Visa, and MasterCard to your GBP wallet.

You can withdraw your funds from GBP wallet using SEPA Transfers, NETELLER,  and Skrill
Non-Verified Non-Verified account holders cannot make any deposit to their GBP wallet unless they get their account verified. Non-Verified account holders cannot withdraw funds from their GBP wallet unless they have their account verified.

US Dollar (USD)

Account Verification Level Deposit Withdrawals
Verified You can deposit in your USD wallet through Skrill,  Visa, and MasterCard. Skrill is the only option that you could use to withdraw your funds from USD wallet.
Non-Verified Non-Verified account holders cannot make any deposit to their USD wallet unless they get their account verified. Non-Verified account holders cannot withdraw funds from their USD wallet unless they have their account verified.

Swiss Franc (CHF)

Account Verification Level Deposit Withdrawals
Verified You can deposit in your Swiss Franc (CHF) wallet through Skrill,  Visa, Neteller, SOFORT and MasterCard. Skrill, Neteller, and SEPA Transfers are the options that you could use to withdraw your funds from Swiss Franc (CHF) wallet.
Non-Verified Non-Verified account holders cannot make any deposit to their Swiss Franc (CHF)  wallet unless they get their account verified. Non-Verified account holders cannot withdraw funds from their Swiss Franc (CHF)  wallet unless they have their account verified.

Turkish Lira (TRY)

Account Verification Level Deposit Withdrawals
Verified You can deposit in your Turkish Lira (TRY) wallet through Visa, Master Card, & Paparo. Papara is the only option that you could use to withdraw your funds from Turkish Lira (TRY) wallet.
Non-Verified Non-Verified account holders cannot make any deposit to their Turkish Lira (TRY) wallet unless they get their account verified. Non-Verified account holders cannot withdraw funds from their Turkish Lira (TRY) unless they have their account verified.

Transactional costs:

No fees – (Minimum Deposit) Fee for Wallet Deposit Minimum – Deposit amount (excl. fee) Wallet – Withdrawal fees Minimum Withdrawal (amount  – excl. fee)
0x 10.00000000 ZRX 0.20000000 ZRX 2.00000000 ZRX 1.84253990 ZRX 2.00000000 ZRX
Augur 1.00000000 REP 0.01000000 REP 0.10000000 REP 0.10132768 REP 0.10000000 REP
Basic Attention Token 10.00000000 BAT 0.50000000 BAT 1.00000000 BAT 6.59476160 BAT 1.00000000 BAT
Bitcoin 0.05000000 BTC 0.00010000 BTC 0.00100000 BTC 0.00006000 BTC 0.00150000 BTC
Bitcoin Cash 0.01000000 BCH 0.00010000 BCH 0.00100000 BCH 0.00002300 BCH 0.05000000 BCH
Bitpanda Ecosystem Token 100.00000000 BEST 0.50000000 BEST 1.00000000 BEST 14.90192138 BEST 10.00000000 BEST
Cardano 100.00000000 ADA 1.00000000 ADA 10.00000000 ADA 0.20000110 ADA 1.00000000 ADA
Chain-link 10.00000000 LINK 0.50000000 LINK 1.00000000 LINK 0.19999880 LINK 1.00000000 LINK
Chiliz 1000.00000000 CHZ 10.00000000 CHZ 100.00000000 CHZ 10.00000000 CHZ 10.00000000 CHZ
Cosmos 3.00000000 ATOM 0.03000000 ATOM 0.10000000 ATOM 0.00100000 ATOM 1.00000000 ATOM
Dash 0.10000000 DASH 0.00010000 DASH 0.01000000 DASH 0.00000000 DASH 0.01000000 DASH
Doge 1000.00000000 DOGE 50.00000000 DOGE 500.00000000 DOGE 1.00000000 DOGE 20.00000000 DOGE
EOS 10.00000000 EOS 0.00100000 EOS 0.10000000 EOS 0.00000000 EOS 0.01000000 EOS
Ethereum 0.10000000 ETH 0.00050000 ETH 0.00100000 ETH 0.00192000 ETH 0.02000000 ETH
IOTA 10.00000000 MIOTA 0.10000000 MIOTA 0.50000000 MIOTA 0.02000080 MIOTA 1.00000000 MIOTA
Komodo 10.00000000 KMD 0.01000000 KMD 0.10000000 KMD 0.00000000 KMD 0.10000000 KMD
Lisk 10.00000000 LSK 0.05000000 LSK 0.10000000 LSK 0.01000040 LSK 0.10000000 LSK
Litecoin 0.10000000 LTC 0.00010000 LTC 0.00100000 LTC 0.00050000 LTC 0.05000000 LTC
NEM 100.00000000 XEM 0.10000000 XEM 1.00000000 XEM 0.04999970 XEM 0.10000000 XEM
NEO 1.00000000 NEO 0.00000000 NEO 1.00000000 NEO 0.00500020 NEO 1.00000000 NEO
OmiseGo 5.00000000 OMG 0.20000000 OMG 0.50000000 OMG 0.40219182 OMG 1.00000000 OMG
Ontology 50.00000000 ONT 1.00000000 ONT 5.00000000 ONT 1.00000000 ONT 2.00000000 ONT
Pantos 1000.00000000 PAN 1.00000000 PAN 5.00000000 PAN 34.79870414 PAN 5.00000000 PAN
Ripple 0.10000000 XRP 0.00000000 XRP 0.10000000 XRP 0.10000000 XRP 1.00000000 XRP
Stellar 10.00000000 XLM 0.00000000 XLM 0.10000000 XLM 0.00000000 XLM 10.00000000 XLM
Tether 10.00000000 USDT 0.25000000 USDT 0.50000000 USDT 3.00000000 USDT 0.10000000 USDT
Tron 1000.00000000 TRX 1.00000000 TRX 10.00000000 TRX 0.00000000 TRX 1.00000000 TRX
USD Coin 10.00000000 USDC 0.25000000 USDC 0.50000000 USDC 1.43457216 USDC 0.10000000 USDC
Waves 5.00000000 WAVES 0.01000000 WAVES 0.10000000 WAVES 0.00000000 WAVES 0.10000000 WAVES
ZCash 0.05000000 ZEC 0.00100000 ZEC 0.00500000 ZEC 0.00010120 ZEC 0.00100000 ZEC

Transactional Limits:

Euro (EUR) Limits:

Account Verification (Light) Verified
Online Payments Deposits Withdrawals Deposits Withdrawals
Daily Limits (24h) 0,00 EUR 1.500,00 EUR 10.000,00 EUR 100.000,00 EUR
Monthly Limits 0,00 EUR 10.000,00 EUR 300.000,00 EUR 2.000.000,00 EUR
Total Limits 0,00 EUR 50.000,00 EUR 10.000.000,00 EUR 10.000.000,00 EUR

 

Account Verification (Light) Verified
SEPA Transfers Deposits Withdrawals Deposits Withdrawals
Daily Limits (24h) 49.999,00 EUR 500.000,00 EUR 49.999,00 EUR 5.000.000,00 EUR
Monthly Limits 5.000.000,00 EUR 5.000.000,00 EUR 5.000.000,00 EUR 5.000.000,00 EUR
Total Limits 100.000.000,00 EUR 10.000.000,00 EUR 100.000.000,00 EUR 10.000.000,00 EUR

 

Account Verification (Light) Verified
Zimpler Deposits Withdrawals Deposits Withdrawals
Daily Limits (24h) 0,00 EUR 0,00 EUR 2.500,00 EUR 0,00 EUR
Monthly Limits 0,00 EUR 0,00 EUR 100.000,00 EUR 0,00 EUR
Total Limits 0,00 EUR 0,00 EUR 100.000,00 EUR 0,00 EUR

 

Account Verification (Light) Verified
iDeal Deposits Withdrawals Deposits Withdrawals
Daily Limits (24h) 10.000,00 EUR 0,00 EUR 10.000,00 EUR 0,00 EUR
Monthly Limits 300.000,00 EUR 0,00 EUR 300.000,00 EUR 0,00 EUR
Total Limits 999.999.999,00 EUR 0,00 EUR 999.999.999,00 EUR 0,00 EUR

 

Account Verification (Light) Verified
Debit Cards Deposit Withdrawal Deposit Withdrawal
Daily Limits (24h) Not Applicable Not Applicable 0,00 EUR 0,00 EUR
Monthly Limits Not Applicable Not Applicable 0,00 EUR 0,00 EUR
Total Limits Not Applicable Not Applicable 0,00 EUR 0,00 EUR

 

Account Verification (Light) Verified
Papara Deposit Withdrawal Deposit Withdrawal
Daily limits (24h) Not Applicable Not Applicable 10.000,00 EUR 10.000,00 EUR
Monthly limits Not Applicable Not Applicable 60.000,00 EUR 60.000,00 EUR
Total limits Not Applicable Not Applicable 999.999.999,00 EUR 999.999.999,00 EUR

US Dollar Limits:

Account Verification (Light) Verified
Online Payments Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) USD 0.00 USD 1,774.63 USD 11,830.85 USD 118,308.47
Monthly limits USD 0.00 USD 11,830.85 USD 354,925.42 USD 2,366,169.46
Total limits USD 0.00 USD 59,154.24 USD 11,830,847.28 USD 11,830,847.28

 

Account Verification (Light) Verified
Credit card Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) USD 0.00 USD 0.00 USD 2,957.71 USD 0.00
Monthly limits USD 0.00 USD 0.00 USD 354,925.42 USD 0.00
Total limits USD 0.00 USD 0.00 USD 5,915,423.64 USD 0.00

 

Account Verification (Light) Verified
Bank Transfer (SEPA) Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable Not Applicable Not Applicable
Monthly limits Not Applicable Not Applicable Not Applicable Not Applicable
Total limits Not Applicable Not Applicable Not Applicable Not Applicable

 

Zimpler Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable Not Applicable Not Applicable
Monthly limits Not Applicable Not Applicable Not Applicable Not Applicable
Total limits Not Applicable Not Applicable Not Applicable Not Applicable

 

ideal Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) USD 11,830.85 USD 0.00 USD 11,830.85 USD 0.00
Monthly limits USD 354,925.42 USD 0.00 USD 354,925.42 USD 0.00
Total limits USD 1,183,084,726.61 USD 0.00 USD 1,183,084,726.61 USD 0.00

 

Debit Card Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable USD 0.00 USD 0.00
Monthly limits Not Applicable Not Applicable USD 0.00 USD 0.00
Total limits Not Applicable Not Applicable USD 0.00 USD 0.00

 

Papara Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable USD 11,830.85 USD 11,830.85
Monthly limits Not Applicable Not Applicable USD 70,985.08 USD 70,985.08
Total limits Not Applicable Not Applicable USD 1,183,084,726.61 USD 1,183,084,726.61

Swiss Franc Limits (CHF)

Account Light verification Verified
Online Payments Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) CHF 0.00 CHF 1’612.93 CHF 10’752.87 CHF 107’528.72
Monthly limits CHF 0.00 CHF 10’752.87 CHF 322’586.16 CHF 2’150’574.40
Total limits CHF 0.00 CHF 53’764.36 CHF 10’752’872.01 CHF 10’752’872.01

 

Account Light verification Verified
Credit card Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) CHF 0.00 CHF 0.00 CHF 2’688.22 CHF 0.00
Monthly limits CHF 0.00 CHF 0.00 CHF 322’586.16 CHF 0.00
Total limits CHF 0.00 CHF 0.00 CHF 5’376’436.01 CHF 0.00

 

Account Light verification Verified
Bank Transfer (SEPA) Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) CHF 53’763.28 CHF 537’643.60 CHF 53’763.28 CHF 5’376’436.01
Monthly limits CHF 5’376’436.01 CHF 5’376’436.01 CHF 5’376’436.01 CHF 5’376’436.01
Total limits CHF 107’528’720.11 CHF 10’752’872.01 CHF 107’528’720.11 CHF 10’752’872.01

 

Zimpler Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable Not Applicable Not Applicable
Monthly limits Not Applicable Not Applicable Not Applicable Not Applicable
Total limits Not Applicable Not Applicable Not Applicable Not Applicable

 

ideal Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) CHF 10’752.87 CHF 0.00 CHF 10’752.87 CHF 0.00
Monthly limits CHF 322’586.16 CHF 0.00 CHF 322’586.16 CHF 0.00
Total limits CHF 1’075’287’200.07 CHF 0.00 CHF 1’075’287’200.07 CHF 0.00

 

Debit Card Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable CHF 0.00 CHF 0.00
Monthly limits Not Applicable Not Applicable CHF 0.00 CHF 0.00
Total limits Not Applicable Not Applicable CHF 0.00 CHF 0.00

 

Papara Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable CHF 10’752.87 CHF 10’752.87
Monthly limits Not Applicable Not Applicable CHF 64’517.23 CHF 64’517.23
Total limits Not Applicable Not Applicable CHF 1’075’287’200.07 CHF 1’075’287’200.07

Great Britain Pound (GBP) Limits

Account Light verification Verified
Online Payments Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) GBP 0.00 GBP 1,360.56 GBP 9,070.39 GBP 90,703.91
Monthly limits GBP 0.00 GBP 9,070.39 GBP 272,111.74 GBP 1,814,078.27
Total limits GBP 0.00 GBP 45,351.96 GBP 9,070,391.37 GBP 9,070,391.37
Account Light verification Verified
Credit card Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) GBP 0.00 GBP 0.00 GBP 2,267.60 GBP 0.00
Monthly limits GBP 0.00 GBP 0.00 GBP 272,111.74 GBP 0.00
Total limits GBP 0.00 GBP 0.00 GBP 4,535,195.69 GBP 0.00
Account Light verification Verified
Bank Transfer (SEPA) Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) GBP 45,351.05 GBP 453,519.57 GBP 45,351.05 GBP 4,535,195.69
Monthly limits GBP 4,535,195.69 GBP 4,535,195.69 GBP 4,535,195.69 GBP 4,535,195.69
Total limits GBP 90,703,913.71 GBP 9,070,391.37 GBP 90,703,913.71 GBP 9,070,391.37
Account Light verification Verified
Zimpler Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable Not Applicable Not Applicable
Monthly limits Not Applicable Not Applicable Not Applicable Not Applicable
Total limits Not Applicable Not Applicable Not Applicable Not Applicable
Account Light verification Verified
ideal Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) GBP 9,070.39 GBP 0.00 GBP 9,070.39 GBP 0.00
Monthly limits GBP 272,111.74 GBP 0.00 GBP 272,111.74 GBP 0.00
Total limits GBP 907,039,136.18 GBP 0.00 GBP 907,039,136.18 GBP 0.00
Account Light verification Verified
ideal Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable GBP 0.00 GBP 0.00
Monthly limits Not Applicable Not Applicable GBP 0.00 GBP 0.00
Total limits Not Applicable Not Applicable GBP 0.00 GBP 0.00
Account Light verification Verified
Papara Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable GBP 9,070.39 GBP 9,070.39
Monthly limits Not Applicable Not Applicable GBP 54,422.35 GBP 54,422.35
Total limits Not Applicable Not Applicable GBP 907,039,136.18 GBP 907,039,136.18

Turkish Lira (TRY) Limits:

Account Light verification Verified
Online Payments Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) 0,00 EUR 13.984,02 EUR 93.226,81 EUR 932.268,11 EUR
Monthly limits 0,00 EUR 93.226,81 EUR 2.796.804,33 EUR 18.645.362,23 EUR
Total limits 0,00 EUR 466.134,06 EUR 93.226.811,14 EUR 93.226.811,14 EUR

 

Account Light verification Verified
Credit card Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) 0,00 EUR 0,00 EUR 23.306,70 EUR 0,00 EUR
Monthly limits 0,00 EUR 0,00 EUR 2.796.804,33 EUR 0,00 EUR
Total limits 0,00 EUR 0,00 EUR 46.613.405,57 EUR 0,00 EUR

 

Account Light verification Verified
Bank Transfer (SEPA) Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) 466.124,73 EUR 4.661.340,56 EUR 466.124,73 EUR 46.613.405,57 EUR
Monthly limits 46.613.405,57 EUR 46.613.405,57 EUR 46.613.405,57 EUR 46.613.405,57 EUR
Total limits 932.268.111,36 EUR 93.226.811,14 EUR 932.268.111,36 EUR 93.226.811,14 EUR

 

Account Light verification Verified
Zimpler Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) Not Applicable Not Applicable Not Applicable Not Applicable
Monthly limits Not Applicable Not Applicable Not Applicable Not Applicable
Total limits Not Applicable Not Applicable Not Applicable Not Applicable

 

Account Light verification Verified
ideal Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) 93.226,81 EUR 0,00 EUR 93.226,81 EUR 0,00 EUR
Monthly limits 2.796.804,33 EUR 0,00 EUR 2.796.804,33 EUR 0,00 EUR
Total limits 9.322.681.104,27 EUR 0,00 EUR 9.322.681.104,27 EUR 0,00 EUR

 

Account Light verification Verified
Debit Card Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) N/A N/A 0,00 EUR 0,00 EUR
Monthly limits N/A N/A 0,00 EUR 0,00 EUR
Total limits N/A N/A 0,00 EUR 0,00 EUR

 

Account Light verification Verified
Papara Deposits Withdrawals Deposits Withdrawals
Daily limits (24h) N/A N/A 93.226,81 EUR 93.226,81 EUR
Monthly limits N/A N/A 559.360,87 EUR 559.360,87 EUR
Total limits N/A N/A 9.322.681.104,27 EUR 9.322.681.104,27 EUR

Education – Bitpanda Academy

Bitpanda offers a wide range of resources of educational material to help clients learn about cryptocurrencies. Under the tab captioned as Bitpanda Academy, you could find multiple trading lessons for both novice and intermediate traders. Although Bitpanda doesn’t offer much for skilled traders, still with the exchange educational resources, you get to know various tips and tricks useful for mindful trading.

Bitpanda, also hold quizzes at the end of each lesson, followed by a set of few questions to reward traders with free Bitcoin Ecosystem Tokens of worth €5. The exchange keeps its educational section updated with the latest relevant information. According to the information available on the exchange’s webpage, Bitpanda plans to introduce expert lessons soon.

Customer Support

Despite having a very informative FAQ section available at Bitpanda under the support tab, you still feel unattended when it comes to seeking customer support. The company seems to be lagging in offering real-time customer services. You can’t contact the company right away in case you wish to ask something that is pinching you hard. The only method to approach the customer support team is to fill a contact form available on the website of Bitpanda and wait for a staff member to get into contact with you.

Reviews

What Do People Say About Bitpanda on Reddit?

We found a mix of views of people about Bitpanda on Reddit. A member on Reddit says that he feels Bitpanda charges a higher fee as compared to other exchanges. According to him, the verification process is simple and doesn’t take more than a few minutes to get completed. However, he was unsure whether he would be purchasing any tradeable assets from Bitpanda or not.

Reddit Reviews

On the other hand, a user who had a good experience opening an account with Bitpanda exclaimed with surprise that his bank didn’t charge him any additional fee for making deposits in his account with Bitpanda. Also, the exchange charged him only a few bucks on the purchases he made using his debit card.

Some people argue that Bitpanda is relatively new in the market and might not as secure as some of the other exchanges like eToro out there. However, most people hold the view that with an option of cold storage, investors should not underrate Bitpanda over security concerns.

What Do People Say About Bitpanda on Quora?

People hold a mix of views about the Bitpanda on Quora. Some people think that Bitpanda is merely an average exchange known for purchasing and selling cryptocurrencies having a basic level of an interface. Whereas, other people assume it to be a good platform for beginners. Some raise concerns over its security issues for not having an HD video verification tool. In contrast, others criticize Bitpanda for its online digital cryptocurrency wallets. According to most of the users at Quora, the exchange still needs some time to become one people look at with extreme confidence. A lot of people seem to be suggesting that other renowned exchanges like eToro are the better options as compared to this young exchange.

Quora Review

Quora Review

Is Bitpanda Safe?

Well, considering the most advanced security protocols such as DDOS protection, cold-storage options, and state-of-the-art protected servers, it is undoubtedly a safe exchange. Whether you want to buy, sell, or convert your cryptos from one into another, you could rest assured that your transactions are secured. Bitpanda operates under the AML directives providing customers with a complete sense of security.

Besides enabling a two-step authentication factor, the company allows you to view and manage your active sessions and reliable devices. You can always add or remove trusted devices and have your active sessions closed by signing off from the electronic devices you don’t use at times.

Making your trading experience well protected, Bitpanda offers built-in wallets with some notable features. You can use separate fiat and digital asset wallet to hold your fiat funds and cryptocurrencies. Bitpanda started its operations in 2014, and through all of these six years (06) of business, Bitpanda never compromised on security.

Bitpanda VS eToro

Comparing the two most renowned exchanges side by side becomes challenging sometimes. You consider various factors when evaluating different options available with each of them. Lastly, it’s not about any exchange being best or worst. It’s about which of them offer better services. Let’s have a quick look at some of the factors below;

Bitpanda:

The most popular platform for buying and selling cryptocurrencies and metals in Europe. With a clientele base of more than 1 million customers across the world, the company offers world-class trading solutions to its customers.

eToro

One of the leading forex brokers and exchanges offering top-notch trading services in cryptocurrencies, indices, and CFDs to its clients in more than 170 countries all around the globe.

Both of the exchanges have their own merits and demerits. Bitpanda is a relatively new business venture as compared to eToro. It might suit better to newbies and intermediate-level traders. On the other hand, eToro has been in the business for quite a long and offers the most advanced trading solutions for expert-level traders.

Trading Fees:

The fee has great importance when comparing two trading platforms for the same level of trading services. Etoro offers a variable spread charging mechanism with a fee of up to 3.5%, which is relatively higher as compared to other exchanges. Mostly, the spread charge with many of the cryptocurrency exchanges stays within the bracket of 0.7% to 2%.

On the other hand, Bitpanda charges a premium fee of 1.49% on all cryptocurrency transactions. However, charges for buying and selling of precious metals may exceed. However, we won’t discuss those charges to remain relevant.

Tradable Assets:

When it comes to the availability of tradeable assets, eToro has an edge. eToro doesn’t only offers a wide range of cryptocurrencies. Still, you could trade multiple financial instruments, including stocks, indices, CFDs, etc.

However, this might not be the case with Bitpanda, since the exchange besides, offering a great variety of tradable digital assets, stands no chance of competing against the eToro.

Customers Services:

As far as the quality of customer services is concerned, we feel there is a roam for improvement in this department. Starting with Bitpanda, there is no live customer support at all. You can’t raise your concern with the company on a real-time basis.

While eToro does offer a customer support live chat interface, but it takes a little longer to get connected to any of the agents available. Also, eToro customer support services are known well in answering only basic level questions. Should you need to discuss anything that needs more attention, you could be testing hard water.

Number of Coins: 20+
Margin Trading: YES
Minimum Deposit: $200

Invest In Cryptocurrency With $0 Commission

  • Supports Multiple Languages
  • Regulated by FCA, ASIC & CySEC
  • Paypal, Debit & Credit Card Accepted
BankCard CashGiro PayMastercardNetellerPayPalSkrillUnionPayVisaWire CardYandex

Visit eToro

Full Review

Capital At Risk

Other Services Offered at Bitpanda:

Bitpanda Swaps:

Should you wish to swap your current digital asset with another supported cryptocurrency at Bitpanda, you can use the Bitpanda Swap service to do so.

Key Benefits:

Bitpanda Savings:

Bitpanda offers you a saving plan so you could prepare for your future. With the flexibility of the auto purchase option, you don’t have to go through recurring purchases. All you need is to set a time by which you want to have a pre-set amount of your favorite crypto purchased and stored in your wallet. You can use your master or visa card for the same. Payment through SEPA transfer is also a good option that you can configure for your savings portfolio. Please note that you can pause and resume your savings plan whenever you wish to do so.

Key Benefits:

Bitpanda Metals:

Bitpanda allows you to diversify your investment. The company offers investment in physically backed precious metals, including Gold, Silver, Platinum, and Palladium. All of the precious metals are available in digitized form at Bitpanda. They have an active duty-free insurance program. You have the freedom to swap your precious metals with any other supported digital asset.  For a transaction cost and holding fee, please refer to the fee section discussed above.

Please note that physically-backed digitized precious metal means that the Bitpanda keeps the metal bars in a secured vault facility with A grade banks in Switzerland. When every you buy precious metal, you own a share of those metal bars in actuality.

Key Benefits:

Bitpanda Crypto Index:

Bitpanda brings you a customized way of investing in multiple crypto assets. The exchange offers you three crypto indices to select from according to your needs. Offering you a diverse portfolio of top 05, 10, and 15 cryptocurrencies, Bitpanda enables you to invest in an auto-diversified crypto assets portfolio. The exchange classifies them according to their market share and liquidity levels. Over time, the Crypto Index automatically adjusts the weighting of your crypto investment, so you don’t have to choose the potential cryptocurrency manually.

According to the information available on the exchange’s website, the crypto index portfolio is a regulated service. However, the company leaves a disclaimer as well, so you may read and understand the associated terms and conditions in both English and German languages. Given below is an image showing the three different Crypto Index portfolios.

Crypto Index

Key Benefits:

Bitpanda  Ecosystem Token (BEST) :

Enabling you to enjoy lower deposit fees and discounts of up to 25%, Bitpanda introduces Bitcoin Ecosystem Tokens (BEST) to offer improved Bitpanda services across the platform. You can buy and use BEST for accessing the available services at Bitpanda for a better rate. Currently, the exchange has classified Bitcoin Ecosystem Tokens (BEST) into three main classes. Give below is a quick recap of the benefits offered in each of the BEST VIP categories.

Level 1:

You need to have a minimum of 5000 BEST to reach level 1.

Benefits:

Level 2:

To reach level two, traders must be holding at least 50,000 Best (Bitcoin Ecosystem Tokens)

Benefits:

Level 3:

Level 3 is the VIP level that you can attain for holding a minimum of 500,000 BEST.

Benefits:

Bitpanda Pay:

Innovating the old-fashioned payment systems, Bitpanda enables you to pay for your expenses through a hassle-free payment system. Should you need to pay your house rent or settle your bill on a merchant’s outlet, Bitpanda Pay makes your transactions a lot easier. Sending money to IBAN and paying for your utility bills have now been simplified with the Bitpanda Pay services.

Key Benefits:

Bitpanda  To Go:

Bitpanda also facilitates purchasing cryptocurrency against cash through its To Go service. You could buy code vouchers in more than 400 post branches and partners across Austria. Those code vouchers are redeemable on Bitpanda to purchase your favorite crypto assets.

Key Benefits:

Bitpanda Plus

Offering greater exposure to the world of cryptocurrencies, Bitpanda facilitates traders wishing to trade increased volumes. Bitpanda Plus service helps you enjoy reduced fees and increased deposit & withdrawal limits. However, you need to fulfil certain conditions before you could be a part of the said service.

Those conditions are;

Key Benefits:

BitPanda Stocks

Just recently, the exchange introduced a new product, BitPanda Stocks. Thanks to this feature, users on the platform now have an additional means to earn from their assets. BitPanda Stocks is a contract, rather than actual shares. Although BitPanda Stocks cannot be traded on any stock exchange, they come in handy for platform users who would like to earn from the price movements of certain shares. The contract also allows you to earn from the dividend distributions of the listed companies.

BitPanda Stocks offers users 24/7 commission-free trading with tight spreads. It uses partner exchanges to buy the underlying stocks, which are then held by the partner banks for safekeeping. BitPanda users are then able to invest in fractions of the shares through derivatives. Users can invest as little as €1 in some of the world’s most popular companies and ETFs.

To begin with, BitPanda has only rolled out the Beta version, which will initially limit the stocks and ETFs listed to about 50. However, the exchange plans to increase these assets within the coming months and years. Some of the companies already included are Adidas, AirBnB, Amazon, and Netflix.

More details on this product are available on the prospectus, which you can access via the exchange’s official website.

Conclusion

After a detailed review of the exchange, we hereby conclude that Bitpanda is one of the popular platforms offering the most reliable crypto trading services in Europe. Based in Austria, the company follows AML5 guidelines to ensure transparency and security of clients’ concerns. We also noticed some of the segments where the exchange needs improvements such as customer support, identity verification using HD video technology, and a clear fee-charging strategy. Overall the firm has positive reviews from customers who are using Bitpanda services across the globe. We believe people might try it for having a better trading experience.

Frequently Asked Questions (FAQs)

The Bitpanda exchange follows the directives of AML5 to address safety concerns and ensures best practices in place. At times, the Bitpanda is seeking approval from different regulatory bodies. Similar to other exchanges, Bitpanda is likely to become regulated soon. At present, it is not a fully regulated exchange.

Unlike other exchanges, Bitpanda does not keep you waiting for long. You can set up an account with Bitpanda within a few minutes.

Yes, Bitpanda has a strict requirement for account verification. You can’t use any of the services at Bitpanda if your account is not fully verified.

You can use your identity card or a copy of your passport for account verification. However, a driving license may also work well provided that it has a photographic identity of yours. You will need to submit any of your utility bill or a copy of bank statement to confirm your address.

Yes, it does. You can deposit in five different fiat currencies at Bitpanda, including EUR, GBP, USD, CHF, and TRY.

Unfortunately, no. It is essential to get your account verified before you could use any of the Bitpanda services. If Bitpanda does not support your country for account verification, you can’t use Bitpanda services.

Yes, you can convert your crypto asset to any other digital currency as long as Bitpanda supports it. You can use the Bitpanda swap service for this reason.

No, you can also buy precious metals such as Gold, Silver, Platinum, and Palladium, in addition to buying cryptocurrencies. Bitpanda offers you investment in an auto-customized crypto index portfolio.

You can have your funds withdrawn on the same day. Usually, the Bitpanda doesn’t take more than 30 minutes to process your withdrawals except for the SEPA transfers that could take 24 hours to process funds at max.

Bitpanda facilitates the buying and selling of cryptocurrencies and other digital assets through a user-friendly interface. You can also enjoy other Bitpanda services such as Bitpanda swaps, Bitpanda Savings, Bitpanda to go services, etc. however, if you want to get into more advanced trading solutions like price matching, automated clearing, or netting services, then Bitpanda pro can serve you well with your requirements.

No, they have a different fee structure. Prices might be a little lower at Bitpanda Pro as compared to Bitpanda. Owing to several factors such as increased volatility and custom made platform, Bitpanda Pro offers you reduced price schedules.